To create your custom puzzle, navigate to the top of the design page above and follow the prompts to create your design. For an optimal experience, especially on mobile devices, scroll up to the preview image to see your customizations in real time.

We accept the most common image file formats. For the best results, high-resolution images are recommended. After uploading, you'll get a dynamic preview to see how your image fits the puzzle.

Absolutely! You can choose from our 120, 252, or 500-piece options depending on your preferred challenge.

Our puzzles come in three sizes: 8" x 10" (120 pieces), 11" x 14" (252 pieces), and 16" x 20" (500 pieces). Choose the size that best fits your desired experience.

Our puzzles boast a beautiful glossy finish, enhancing the vibrancy of your artwork.

Crafted from high-quality chipboard, our puzzle pieces are durable and designed to last. While recommended for ages 9 and up, younger children can also enjoy them with supervision.

Yes, each puzzle is packaged in a gift-ready paper box featuring your custom image on the top, making it a perfect present or keepsake.

Certainly! The top of the gift-ready box features the custom design, serving as a handy reference while completing the puzzle.

Each puzzle is made to order, and our average production time is 3-4 business days. Shipping times vary based on location and the chosen method. More details can be found on our Shipping Information page.

Yes, you can add multiple custom puzzles to your cart, each with its unique design, and then check out with one total order.

Mistakes happen! If you notice an error in your design, please contact us immediately. We'll do our best to accommodate changes, but modifications can't be made once a design goes to production.

Due to their personalized nature, we can't accept returns or exchanges on custom puzzles. However, if any issues arise, please contact us. Our goal is that you love your order, and we'll work to make any problem right.